Shipping policy
For all purchases over Rs 499, we will deliver the order to your doorstep free of cost. A shipping charge of Rs 30 will be applicable on orders which are less than Rs 499.
The large majority of our orders are shipped within 24 working hours of the order and delivered in 4-5 working days from shipping. We ship on all days except Sunday and National Holidays.
Currently, we do not deliver to locations outside India
We are committed to delivering your order accurately, in good condition, and always on time.
In the unlikely event, if we are unable to ship your order completely within 4 working days of the order, subject to the reasons not in our hands, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care at: 9326378587 (Weekdays 10.30 am to 6.30 pm) or mail us at CROSSWORDRETAIL@GMAIL.COM , mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
The large majority of our orders are shipped within 24 working hours of the order and delivered in 4-5 working days from shipping. We ship on all days except Sunday and National Holidays.
Currently, we do not deliver to locations outside India
We are committed to delivering your order accurately, in good condition, and always on time.
In the unlikely event, if we are unable to ship your order completely within 4 working days of the order, subject to the reasons not in our hands, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care at: 9326378587 (Weekdays 10.30 am to 6.30 pm) or mail us at CROSSWORDRETAIL@GMAIL.COM , mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
